Ear Wax

Ear wax helps protect the ear by trapping dust, debris, and bacteria, preventing infections and keeping the skin inside the ear moisturised. Generally, ear wax is a harmless and essential part of ear health.

NHS Information for Patients

There is quite a lot of information and advice on the NHS website

https://www.nhs.uk/conditions/earwax-build-up

Managing Ear Wax

Ear wax usually clears itself out naturally. However, excessive build-up can lead to discomfort, hearing loss, or even infections. Cotton buds and other objects should be avoided, as they can push wax deeper. If blockage occurs, ear drops or professional removal may be necessary as described in above NHS Information for patients.

Help at the Pharmacy

The pharmacist can look into your ear to examine what is causing the discomfort. Excessive ear wax can usually be treated with drops.

  • Ear drops – you can soften earwax with drops containing olive or almond oil, sodium bicarbonate, or sodium chloride. Put a few drops in your ear, lie on your side, and wait 5–10 minutes. Repeat 3–4 times a day for 3–5 days. 

If Pain or Discomfort gets worse

A pharmacist can use an otoscope to examine the eardrum (Tympanic Membrane) and the ear canal.

  • Active infection of the ear canal – can be treated by the pharmacist [go to acute otitis media ]

You may need to see a doctor if you have…

  • Been treated for an ear infection and it didn’t work
  • A hole or tear in your eardrum
  • Active dermatitis in or around the ear
  • Pain or fluid coming out of your ear
  • Recently had surgery on your ear

Updated on April 3, 2025
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